Support Desk Information
Office Hours: Mon-Fri 8am to 8pm GMT
Emergency Hours: 24/7 monitoring & response
Facebook: What's New at PKS
New CMS Account - Next Step?
Thanks for signing up! Installation will now begin!
Your next step is to set the nameservers of your domain to the following:
The rest of the installation is our job, so Contact Support by filling out the form on this page. Don't forget to let us know your domain!
Once your domain is linked to our cloud servers, installation is completed within 1 business day.
Who can help me Learn and Use the CMS?
Our sales and support peeps are eager to help you. Simply fill out the Contact Support form on this page and we'll get back to you fast!
If you don't hear back from us right away, please review our Office Hours by clicking the Support Desk Information tab.
How can I get Design or code changes to my site?
We have highly skilled, fast, and yes, *LOW COST* designers and programmers ready to help you with any artwork or template modifications you need on your website. Some customs could be free or a small fee depending on what you need. Click the link below to fill out a work request and our Custom Projects team will get back to you as quickly as possible.
I am having problems signing into the Admin Area.
We've beefed up security to all sites due to new kinds of hacking attempts. If you are having issues signing into the admin area, try the following:
- If already using Chrome or FF, clear your cache.
- Make sure only one person is using your account at a time. Only one device can use your login at one time. We can accommodate more if they are needed, but it may cause other issues, if editing pages are left open on one device and saved on another.
How to clear cache for most browsers:
How do I close my cms account?
If you no longer enjoy making money, and you want to close your cms account, just let us know by filling out the Contact Support form on this page. We'll be sad, but its an easy process for you.